Tuesday, 22 November 2011

banking

After almost 3 years I have worked out the secret of a pleasant banking experience here in Malawi. Never try and do banking errands in a hurry, approach relaxed with plenty of time. Greet everyone on the way in, complete the forms (with duplicate paper) standing at the desk (not in the queue while holding bags etc, it always leads to errors); join the queue and enjoy the air conditioning and BBC news on the TV. This is also a good time to catch up on text messages. Greet the teller before handing over the slips. Keep smiling as you leave.

And the total in my cheque book agrees with what the bank says, a balanced book is very satisfying!

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